We recognize that all of our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice. We are pleased to welcome you and your family, and we look forward to working with you.
I love working with our wonderful patients and their families, assisting them with their questions regarding treatment and insurance. It is a great feeling when I am able to help a family figure-out that they can afford care for their child, within their monthly budget, in addition to helping them maximize their insurance benefits. My reward is seeing our patients leave our office smiling and happy with the treatment they have received. I oversee our office team, making sure everything flows smoothly and that we are focused on our patients at all times. I also handle processing insurance claims, dealing with statements, obtaining insurance preapproval, and maintaining our office inventory. Something interesting about me? I am a passionate Yankee fan!
The best part of my job is working with our patients, ensuring that they understand their treatment and are satisfied with their experience while in our care. Our team will go above and beyond to make sure that each patient is happy while with us; we love talking with and getting to know our patients, learning about their hobbies and interests, sharing stories and trading jokes. This is a very positive, wonderful environment, for our patients and our team! I am trained in both orthodontic and general dentistry, and I work chairside with our doctors, providing whatever assistance they need to care for our patient. At the same time, I talk with the patient about what the doctor is doing, letting them know how well they’re doing, and providing reassurance and distraction when needed. See a patient who’s smiling as they leave, waving good-bye to us, is an amazing feeling.
Monica is a Dental Assistant for our East Haven location, Star Dental. She joined our team in 2014 after receiving her training at Porter and Chester Institute. Monica works mainly as Dr. Kaur’s chairside dental assistant. She truly has a passion for dentistry and loves working with all patients, especially the young children. She loves being a part of putting a smile on someone’s face and is also very comforting to ease down the patients. Her hobbies include spending time with family and friends, going on dates to the movies and dinner with her fiancé, and being at home playing with her cats.
Lisa has been with the 12monthsmiles team since 2014. Lisa received her dental assistant training at Porter and Chester’s dental assisting program. I assist the doctors with procedures, and make sure our patients have a comfortable visit. I enjoy seeing how happy and confident patients are once treatment has been completed. It gives us such a sense of accomplishment and pride to see patients beaming once they’ve completed treatment. I love working with Dr. Arora because it provides me an opportunity to learn from his expertise, compassion, and professionalism. Outside of the office I enjoy spending time with my son Bruce, shopping, and getting tattooed.
Melissa has been a part of our 12MonthSmiles team since 2015. She received her Dental assistant training at Porter & Chester Institute of Branford. I enjoy being a part of a team that focuses on the happiness and wellbeing of our patients. I work alongside with Dr. Arora, helping our patients achieve their goal of a confident healthy smile that they will love. Working as a dental assistant has allowed me to build personal relationships with my patients throughout their treatment at our office. I enjoy working alongside the 12MonthSmiles staff, we are truly one big family, and our main focus is always to please our patient. Outside of the office I enjoy spending time with my family and friends; I love to cook, spending time outdoors with my dog, and shopping.
Lourdes has been a part of our team since 2016. I am a receptionist at 12 Month Smiles as well as Star Dental. I enjoy working with our staff. I love seeing how excited our patients get once they know or see the difference our office can make with their smile. Working with patients is such a great experience. You build a bond with them which helps make their visit more comfortable and exciting every time they come in for an appointment. Outside of the office I enjoy every minute I can spend with my kids, my kids are my world.